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Staff team management




The goal of this training is to allow participants to create their own style of leading a team. Lecturer shows how to talk to employees so they could understand exact message we want to give them. Moreover on the training will be described methods of successful motivation and evaluation. Participants will learn how to use their time at most to increase efficiency (theirs and employees).


Participant profile

Training is dedicated to people on leading, managing positions, directors, team leaders and all of those who will be interested in topic of managing team.



  • confirmation or denial of their current managing skills,
  • learning about ones deficits in knowledge and abilities,
  • diagnosis of strong and weak sites and possible chances and dangers,
  • abilities to defining goals and understanding necessity of effective communication, 
  • understanding role of interpersonal communication as a tool in building relations. 


Training methods



  1. Creation of goals:
  • personal goals,
  • goals of a company,
  • in this module participants become aware what goals (personal and professional) are ahead in future. According to NLP rule participants define goals so they can move in a right direction on their professional path. Moreover in time of weakness they should remember what is overriding goal and that failures are part of a process which leads to achieving goals.    
  1. Effective communication as a managing tool:
  • effective interpersonal communication tools,
  • non-verbal communication and its meaning in communication process,
  • active listening ability in leading a team,
  • communication barriers and ways to dealing with them, 
  • ability to communicate with people is one of basic competences of human kind, absolutely necessary skill for efficient managers. A. Machrabian model allows us to define communication channels, through which we transfer information. Furthermore we will define basic mistakes which are made in interpersonal contacts. 
  1. Psychological aspects of communication:
  • elements of techniques of influencing others in process of communication, 
  • factors influencing on team functioning – building a relation,
  • practical exercises,
  • as experienced managers we know that gaining favor of others, to realization of our visions, plans, even simple orders, isn’t simple ability. During this module, we will show you how to use knowledge about psychology of human behavior in order to optimize management of its motivation, to achieve common goals.
  1. Motivating employees:
  • types of motivation,
  • Maslov model,
  • Herzberg model,
  • role of non-material motivators – motivating beyond financial means as influence on sphere of employees’ needs,
  • practical exercises – a talk with employee,
  • motivation – continuation of manipulation and psychological interactions topics. This part of the course is introduction to motivation theory and analysis, diagnosis and decision regarding choice of one of the personnel motivation strategy. The module will be summarized in the end of second day during case study realization. 
  1. Methods of building authority: 
  • basic factors which creates authority, 
  • authority of position, knowledge and personality,
  • what determines that people judge me as good or bad boss, 
  • we will point at specific criteria that influence people in evaluations.   
  1. Role and tasks of a manager:
  • diagnosis of individual potential in team management, 
  • basic abilities of manager in a field of leading a team,
  • with what should deal manager and what he really does. We will reflect on this topic to understand the essence of managerial competence, which should be based on diagnosis of personal potential in management. We will use specially prepared tests.
  1. Styles of management
  • my style of management – test,
  • diagnosis of individual potential in team management,
  • personal SWOT,
  • potential diagnosis test will provide us information related to our style of management. We will analyze if in selected cases your style of management will be successful. Closure of this topic will be realization personal SWOT, which provides many valuable tips and  areas for personal thoughts. 
  1. Analysis of employee’s development level:
  • competence matrix - setting directions for development,
  • classification of management style on employee’s development levels,
  • efficient leader is the one who while choosing a war knows exactly strength and potential of his “army”. Usage of competence matrix tool in our daily work provides setting directions for development of an “army”.
  1. Organization of work – self and employees management in time: 
  • perspective of planning – setting and verification of goals,
  • methods of setting and realization of priorities, 
  • analysis of responsibilities,
  • defining the critical path of responsibilities (PARETO principle),
  • ABC analysis, Eisenhower’s rule,
  • practical exercises,
  • still valid PARETO principle which says that 20% of activities brings 80% of effects. This motivates us to constant improvement of skills and use of the most precious resource we have been given – time. This module will be devoted to one of the most important areas of management which is allocation time of employees into specified tasks. We will provide you  information about techniques required to organize effectively and prioritize tasks.



  Schedule   Day 1   Day 2  
  Registration   9:45 - 10:00      
  Workshops   10:00 - 11:00   9:00 - 11:00  
  Break   11:00 - 11:15   11:00 - 11:15  
  Workshops   11:15 - 13:00   11:15 - 13:00  
  Lunch   13:00 - 13:45   13:00 - 13:45  
  Workshops   13:45 - 15:00   13:45 - 15:00  
  Break   15:00 - 15:10   15:00 - 15:10  
  Workshops   15:10 - 17:00   15:10 - 16:00  

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